Consumer Protection

Adams Dairy Bank takes great care to ensure your identity remains safe.

Under what circumstances will we contact you and request your online banking credentials?

No one from Adams Dairy Bank will ever email or call and ask for your online banking credentials. If someone calls or emails you requesting your credentials, no matter what the story is (you’re on the verge of being locked out, you session will crash any minute, the sky is falling), take their name and number and tell them you’ll call them back. Then call us at 816.655.3333. We’ll be glad to confirm if the call is legitimate.

However, if you are having difficulty signing in and call us for help, we may ask for your User ID or assist you with resetting your password.

What do I do if I think I have a security issue?

Give us a call us at 816.655.3333. Someone is available between the hours of 7:00 AM and 6:00 PM for assistance.

Where can I find more information?

You can visit the following websites to learn more about how to protect your personal or business accounts.

To find out if you’re using the most up to date version of Microsoft Windows (the latest versions offer some anti-virus and firewall protection) go the Microsoft Safety & Security Center. For an Apple Mac go to MacOS X: Updating your Software.

 

Identity Theft
Identity theft continues to be one of the fastest growing crimes in the United States, and has ranked as one of the top consumer concerns for the past several years. The Federal Deposit Insurance Corporation (FDIC) has produced a multimedia presentation to help consumers protect themselves from identity theft.

 

Fraud Protection

Provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.

 

Reporting Suspected Fraud

The Financial Fraud Enforcement Task Force maintains a wide list of resources and information dedicated to helping find and report suspected cases of financial fraud.

 

Phishing

(APWG) is the global pan-industrial and law enforcement association focused on eliminating the fraud and identity theft that result from phishing, pharming and email spoofing of all types.